Skip to main content
Enterprise-Grade Security

Security &
Privacy First

Your data, your customers, your business -- protected with enterprise-grade security and complete transparency.

Security Standards

End-to-End Encryption

All communications are encrypted in transit and at rest using industry-standard AES-256 encryption.

HIPAA-Ready Infrastructure

Our infrastructure meets HIPAA requirements with BAA agreements available for healthcare clients.

SOC 2 Type II Compliant

Independently audited security controls and processes to protect your data.

Data Privacy

Your business data is never used to train models for other clients. Complete data isolation.

Audit Logs

Complete audit trails of all system interactions and data access for compliance requirements.

Regular Security Audits

Quarterly penetration testing and security assessments by third-party experts.

Data Handling & Retention

Data CategoryPolicyRetention
Demo InteractionsNot recorded or stored. Sandbox environment only.N/A
Production ConversationsEncrypted and stored for training your specific agent only.90 days (configurable)
Business KnowledgeStored securely and used exclusively for your infrastructure.Duration of service
Customer DataEncrypted at rest and in transit. Access logged and monitored.Per your requirements

Compliance & Certifications

HIPAA Compliance

For healthcare clients, we provide HIPAA-ready infrastructure with:

  • Business Associate Agreement (BAA)
  • Encrypted PHI storage
  • Access controls and audit logs
  • Regular risk assessments

Legal & Professional Services

For legal practices, we implement:

  • Attorney-client privilege protection
  • Conflict check integration
  • Secure client data handling
  • Confidentiality protocols

Demo Privacy Policy

When you interact with our live demos (voice or chat), your interactions are:

  • Not recorded - Demo sessions are not stored or logged
  • Sandboxed - Completely isolated from production systems
  • Anonymous - No personal data required to test the system

You can test the infrastructure with complete confidence that your interactions remain private.

Have specific security or compliance questions?

Contact our security team →
CallText
Security & Compliance | Kova Digital AI