Auto Repair AI Receptionist
AI Answering Service
for Auto Repair Shops
Your mechanics are under cars, not answering phones. Customers with breakdowns need help now — not a voicemail. Kova answers instantly, captures vehicle details, and books the appointment.
$400-$1,500
average repair ticket
30%
of auto shops miss calls daily
24/7
answering coverage
2s
average answer time
What Missed Calls Cost Auto Repair Businesses
Every unanswered call is revenue walking out the door. Here's the reality:
1
$9,000
Missed calls while bays are full cost monthly in lost jobs
2
Breakdown customers call the first shop that answers
3
Service writers overwhelmed juggling phone and counter
4
Follow-up reminders for maintenance go unsent
How Kova Works for Auto Repair
Purpose-built AI answering service features for auto repair businesses:
Vehicle details capture (year, make, model, issue)
Emergency breakdown triage and tow coordination
Appointment booking with estimated job time
Maintenance reminder follow-ups (oil change, tires, brakes)
Parts availability inquiries and callbacks
Integration with Shop-Ware, Tekmetric, Mitchell 1
Auto Repair AI Answering Service FAQ
Common questions from auto repair business owners:
Yes — Kova asks for year, make, model, mileage, and a description of the issue. This info is pushed to your service writer so they can prep before the customer arrives.
Absolutely. Breakdown calls are flagged as urgent, and Kova can provide your tow partner's number or coordinate pickup based on your preferences.
Kova can send automated text reminders for upcoming oil changes, tire rotations, brake inspections, and other scheduled maintenance based on your customer records.
Ready to Stop Missing Auto Repair Calls?
Start answering every customer call — 24/7 — from $149/mo. No agreements required. 60-day money-back guarantee.
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